Last updated: 01/03/2024

Welcome to RiseCuts! These Terms of Use (the “Agreement”) establish a legally binding agreement between TCHAM DIGITAL, LLC-FZ, a Limited Liability Company organized under UAE state laws (“TCHAM DIGITAL LLC-FZ”), and you, the User.

Your use of our services (“Services”) signifies your agreement to comply with all terms, conditions, and obligations outlined in this Agreement. Failure to adhere to these terms will result in the immediate cessation of your access to the Services. The User’s relationship with RiseCuts will terminate, except for any outstanding obligations to pay for services already rendered, which you must fulfill.

Service Plans

We offer three service plans:

  • Starter: Under this plan, RiseCuts will provide the User with up to twelve (12) of videos per calendar month. New requests may be initiated within three (3) business days at RiseCuts’ discretion.
  • Pro: Under this plan, RiseCuts will provide the User with up to twenty-five (25) videos per calendar month. And 2 Video Requests at the same time. New requests may be initiated within two (2) business days at RiseCuts’ discretion.
  • Scale: Under this plan, RiseCuts will provide the User with unlimited videos per calendar month. New requests may be initiated within two (2) business days at RiseCuts’ discretion.

These Service Plans may be modified or revised at RiseCuts’ discretion. We recommend Users to periodically review the terms of their service plans to stay informed of any updates.

The terms and conditions for the rest of the agreement remain unchanged. Please read them thoroughly before availing any of our services.

1. Intellectual Property Rights

All content on the website, including software, designs, trademarks, logos, audio, video, and text (collectively, the “Content”), is the exclusive property of RiseCuts. It is protected by copyright and trademark laws, as well as other applicable intellectual property regulations in the United States, foreign jurisdictions, and international conventions.

2. Ownership of Materials

Apart from RiseCuts’s ownership of the Request, all design and original source files created belong to the User. You are the sole owner of the copyright for all Projects.

3. Fonts

If a Project includes fonts not owned by RiseCuts, which require a commercial license for legal use, we will inform you in writing. You must purchase the necessary licenses for Third-Party Fonts. Consequences resulting from your failure to do so are your responsibility.

4. User Representations

By using the website, you represent and warrant that you have the legal capacity to comply with these Terms of Use, are not a minor, will not access the website through automated or non-human means, will not use the website for illegal or unauthorized purposes, and your use will not violate any applicable law or regulation.

5. Prohibited Activities

The website should only be used for its intended purpose and not for any commercial activities unrelated to RiseCuts’s services.

6. Feedback

Any feedback you provide becomes RiseCuts’s property. We are not obliged to keep Feedback confidential or ensure its confidentiality.

7. Oversight

RiseCuts reserves the right to monitor the website for violations of these Terms of Use and to take legal action in response to violations or breaches of applicable laws. We may restrict or deny your access to the website without notice or liability.

8. Returns and Refunds

All payments to RiseCuts for services are generally non-refundable, unless expressly provided otherwise. Refunds, if granted, are at RiseCuts’ discretion and evaluated on a case-by-case basis.

For Customers choosing ‘The Studio’ service plan, a three-month upfront payment is required, with no options for cancellation or refund during this period.

If a refund is granted, all rights, title, and interest in any work product remain with RiseCuts, and you are prohibited from using such work product without our written consent. We may modify this refund policy at our discretion.

9. Modifications to Terms of Use

RiseCuts reserves the right to change, modify, or remove website content at our sole discretion. We may also modify or discontinue the website without notice or liability.

10. Interruptions

We can’t guarantee uninterrupted website access. There may be interruptions, delays, or errors beyond our control. You agree that RiseCuts is not liable for any inconvenience or damage due to service interruptions.

11. Governing Law

These Terms of Use are governed by the laws of the United Arab Emirates without regard to conflict of law principles.

12. Limitations of Liability and Indemnification

RiseCuts, its directors, employees, members, contractors, or agents are not liable for any direct, indirect, consequential, or incidental damages arising from your use of the website and our services. You agree to defend, indemnify, and hold RiseCuts harmless from any claims or demands, including legal fees, arising from your use of our services, breach of these Terms of Use, or violation of third-party rights.

13. User Data

You are solely responsible for the data you transmit or relate to activities on our website. RiseCuts has no liability for the loss or corruption of such data.

14. Electronic Delivery of Materials

You consent to receive electronic communications from RiseCuts. Agreements, notices, disclosures, and other communications sent via email or the website meet legal requirements for written communication. You accept electronic signatures, contracts, and records of transactions.

15. Showcasing Work

RiseCuts reserves the right to showcase design work on digital channels, unless otherwise agreed upon. You may issue a Non-Disclosure Agreement (NDA) to protect sensitive information.

16. Termination

These Terms of Use are effective until terminated by you or RiseCuts. RiseCuts may terminate them at any time without notice and may suspend or terminate your website access for any reason.

17. Contact Information

RiseCuts welcomes your questions or comments regarding the Terms. Please send any queries or concerns to the following address:

Tcham Digital LLC

Business Center 1, M Floor, The Meydan Hotel, 

Nad Al Sheba Dubai United Arab Emirates